With Firmhouse Payments, you can accept payments from your customers without the need of a separate payment provider account. Firmhouse Payments is built on top of the the excellent payments infrastructure by payment provider Stripe.
Firmhouse Payments is currently in limited availability. Please reach out to us to learn if using Firmhouse Payments is possible for your business.
Configuring Firmhouse Payments
You can choose Firmhouse Payments as your payment provider from the Payments page in your Firmhouse project settings. In the section below
After choosing Firmhouse Payments as payment provider, our team will need to collect information from your business to activate receiving payments. You will also need to approve the Stripe Connect terms&conditions.
The information described below will be uploaded to Stripe as part of the required Know Your Customer (KYC) regulations.
Information about your business
Please be prepared to provide at the following information of your business to our team:
Tax ID
Business Website. No website? An App Store Link, social profile or product description will work.
Phone Number
Address
Proof of Business Registration. What are accepted document types?
Your banking information
Depending on the location or type of company, you may need to provide additional information needed to set up Firmhouse Payments.
Information about the bank representative for payouts
Firmhouse Payments requires a verified representative of the account.
The representative must be able to stay long enough with the company and be considered the 'owner' of the account and can agree to the payment provider terms and conditions.
We require the following information from the representative:
Job Title
Email
Phone Number
Date of Birth
Address
Copy of ID, Front & Back
Support for countries, currencies, and payment methods
Currently we support accepting payments with all major cards, iDeal (The Netherlands), and SEPA direct debits.
Firmhouse Payments is currently in limited availability depending on your location, currency, and business type. Please reach out to us to learn if Firmhouse Payments is available for your business.
Payout Rhythms
We have the ability to pay out collected revenues on a weekly or monthly basis:
The weekly payout will happen on each Monday.
The monthly payout will happen each first or second business day after the end of the calendar month.
*Note that the actual payout might take a few days before it hits your account.
We’ll report on the collected revenues in the same frequency as the payouts happen. We make sure that the payout data matches the revenue report data.