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Deleting customer data

How to Permanently Delete a Customer's Personal Data

Veronika Tolpeeva avatar
Written by Veronika Tolpeeva
Updated over 4 months ago

We understand that sometimes you need to remove a customer's personal information from the system. To make this process easier, we've introduced a feature that allows you to delete a customer's data directly from the Portal.

How It Works:

  1. Locate the Delete Customer Section:
    At the bottom of the Customer Details page, you'll find a new section labeled "Delete Customer."

  2. Confirm the Deletion:
    Before proceeding, you'll be prompted to confirm your action to ensure that the deletion is intentional.

  3. What Happens After Deletion:
    Once you delete a customer, all their personal information, orders, payments, and other related data will be permanently removed. However, for historical and bookkeeping purposes, invoices will remain accessible in a read-only format. After deletion, the customer's page will no longer be accessible from any part of the Portal.

This feature gives you the control to manage your customer data easily and securely, ensuring you can meet your privacy needs.

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