Our goal as a company is to help you run you subscription business. By providing you with this template on how to run certain typical product-as-as-service models we hope we are helping our clients turn into better versions of themselves via our product.
If you have a product that needs to be returned before completing a customers cancellation you'll need to send your customer instructions on what they need to do to complete the cancellation of their subscription.
This is a typical cancellation confirmation email you can use as a template in configuring your emails!
* This email will only be configured if 2-Step cancellation is enabled for your project.