# Firmhouse | Help Center

> How can we help?

## Getting started with Shopify

- [Setting up different subscription plans for different quantities](https://help.firmhouse.com/en/articles/13250259-setting-up-different-subscription-plans-for-different-quantities.md): Offer bundles of the same product
- [Firmhouse Shopify App Setup Guide](https://help.firmhouse.com/en/articles/10056943-firmhouse-shopify-app-setup-guide.md): All the steps you need to follow to integrate Firmhouse with your Shopify store. 🚀
- [Configuring your Firmhouse project settings \(with Shopify native\)](https://help.firmhouse.com/en/articles/12548298-configuring-your-firmhouse-project-settings-with-shopify-native.md): Finish your subscription configuration with Firmhouse and Shopify by configuring your Firmhouse project settings.
- [Supported subscription payment methods](https://help.firmhouse.com/en/articles/10439535-supported-subscription-payment-methods.md)
- [Offer Pay on Account to B2B customers](https://help.firmhouse.com/en/articles/10635892-offer-pay-on-account-to-b2b-customers.md)
- [Setting up a Subscription First subscription selection Theme Block](https://help.firmhouse.com/en/articles/10662775-setting-up-a-subscription-first-subscription-selection-theme-block.md)
- [Setting up custom descriptions for card layout on Subscription Options widget](https://help.firmhouse.com/en/articles/10750979-setting-up-custom-descriptions-for-card-layout-on-subscription-options-widget.md): The card layout on Subscription Options widget supports configuring custom descriptions for each plan
- [Translate selling plans in Shopify](https://help.firmhouse.com/en/articles/12165800-translate-selling-plans-in-shopify.md): Learn how to translate your selling plans in Shopify.
- [Setting up an A/B test for the Subscription First widget](https://help.firmhouse.com/en/articles/12752385-setting-up-an-a-b-test-for-the-subscription-first-widget.md)
- [Shopify plugins compatible with our Shopify native checkout integration](https://help.firmhouse.com/en/articles/12820602-shopify-plugins-compatible-with-our-shopify-native-checkout-integration.md): Check what plugins have confirmed compatibility with the Firmhouse integration with the Shopify Native checkout.
- [Setting up the Customer Account Extension for Subscription Management](https://help.firmhouse.com/en/articles/12951707-setting-up-the-customer-account-extension-for-subscription-management.md): Use Firmhouse with Shopify Customer accounts and integrate directly with the Firmhouse Self service center
- [Connecting your Shopify shop](https://help.firmhouse.com/en/articles/5076167-connecting-your-shopify-shop.md)
- [One single Cart for Shopify and Firmhouse](https://help.firmhouse.com/en/articles/6022750-one-single-cart-for-shopify-and-firmhouse.md): Combine one-off and recurring items in one cart, redirect customer to Firmhouse or Shopify checkout based on cart content
- [Add an integrated cart to your Shopify store](https://help.firmhouse.com/en/articles/5402792-add-an-integrated-cart-to-your-shopify-store.md): Learn how to set up the Firmhouse cart directly in your Shopify theme
- [The transition to native Shopify Checkout](https://help.firmhouse.com/en/articles/9521251-the-transition-to-native-shopify-checkout.md)
- [Importing and syncing your products](https://help.firmhouse.com/en/articles/5775076-importing-and-syncing-your-products.md): How to get your Shopify product catalog synchronized to Firmhouse.
- [Disabling all discounts for subscription products](https://help.firmhouse.com/en/articles/10900291-disabling-all-discounts-for-subscription-products.md)
- [Free shipping for Subscriptions with Shopify Native](https://help.firmhouse.com/en/articles/11785078-free-shipping-for-subscriptions-with-shopify-native.md): Learn how to set up free shipping for subscriptions when using the Shopify Native Checkout.
- [Mark Firmhouse-generated orders Shopify](https://help.firmhouse.com/en/articles/8589169-mark-firmhouse-generated-orders-shopify.md): How to identify orders generated through Firmhouse, in Shopify for easier administration.
- [Use shipping rates from Shopify](https://help.firmhouse.com/en/articles/4867887-use-shipping-rates-from-shopify.md): Use your Shopify shipping rates configuration for subscription orders.
- [Configure Shopify order generation on payment completion](https://help.firmhouse.com/en/articles/10209133-configure-shopify-order-generation-on-payment-completion.md): Configure your project to only send orders to Shopify when the payment is completed instead of when the payment is triggered.
- [Order not created in Shopify](https://help.firmhouse.com/en/articles/9207211-order-not-created-in-shopify.md)

## Setting up your project

- [Introduction to signing up customers](https://help.firmhouse.com/en/articles/4311090-introduction-to-signing-up-customers.md)
- [How the shopping cart works](https://help.firmhouse.com/en/articles/4726437-how-the-shopping-cart-works.md): Learn how to set up a regular e-commerce cart
- [Set up your checkout page](https://help.firmhouse.com/en/articles/4561230-set-up-your-checkout-page.md): Create and customise a checkout page that you can link to from your webshop.
- [Require, show, and hide Customer fields](https://help.firmhouse.com/en/articles/8069635-require-show-and-hide-customer-fields.md)
- [Collect additional customer details with Extra Fields](https://help.firmhouse.com/en/articles/3577734-collect-additional-customer-details-with-extra-fields.md): Learn how to collect additional customer information at checkout.
- [Define special validation rules for your customers signups](https://help.firmhouse.com/en/articles/3819959-define-special-validation-rules-for-your-customers-signups.md): Limit who can and cannot signup for your subscription with custom form field validations
- [Ask B2B customers for their company name on signup](https://help.firmhouse.com/en/articles/4930525-ask-b2b-customers-for-their-company-name-on-signup.md): Learn how to collect company names on checkout for B2B customers when servicing B2B and B2C clients in the same project.
- [Collect marketing consent](https://help.firmhouse.com/en/articles/5242310-collect-marketing-consent.md): How to create a marketing opt-in checkbox on your checkout
- [Add your logo to the Firmhouse checkout](https://help.firmhouse.com/en/articles/4640383-add-your-logo-to-the-firmhouse-checkout.md): Brand the Firmhouse checkout with your logo to make it yours.
- [Redirect customers after checkout](https://help.firmhouse.com/en/articles/5123217-redirect-customers-after-checkout.md)
- [Build advanced checkout URLs](https://help.firmhouse.com/en/articles/4825848-build-advanced-checkout-urls.md): Learn how to create links that lead to a checkout containing several products at the same time.
- [Selling in multiple languages](https://help.firmhouse.com/en/articles/4966048-selling-in-multiple-languages.md): Learn how to make your checkout multilingual
- [Pre-fill checkout fields](https://help.firmhouse.com/en/articles/11687639-pre-fill-checkout-fields.md): Save your customers time and increase conversion rates by filling the checkout fields in advance.
- [Checkout options overview](https://help.firmhouse.com/en/articles/10264668-checkout-options-overview.md): Learn what checkout options you have when working with Firmhouse.
- [Checkout pages for Products & Plans](https://help.firmhouse.com/en/articles/4418592-checkout-pages-for-products-plans.md): Allow customers to subscribe to your products or plans
- [Use two step signup for selling subscriptions in retail stores](https://help.firmhouse.com/en/articles/4311565-use-two-step-signup-for-selling-subscriptions-in-retail-stores.md)
- [E-commerce conversion tracking events with our dataLayer](https://help.firmhouse.com/en/articles/4640136-e-commerce-conversion-tracking-events-with-our-datalayer.md): Track conversions and order values in your analytics tool
- [Add analytics and tracking scripts to Firmhouse Checkout](https://help.firmhouse.com/en/articles/4549331-add-analytics-and-tracking-scripts-to-firmhouse-checkout.md): Use Google Analytics, Facebook Pixel or tag managers such as Google Tag Manager or Adobe Tag manager to track visits to Firmhouse Checkout
- [Set up manual activation](https://help.firmhouse.com/en/articles/3174058-set-up-manual-activation.md): Learn how to manually activate a customer and why that might be interesting to you
- [Setting up acceptance checks](https://help.firmhouse.com/en/articles/3477022-setting-up-acceptance-checks.md): Learn how to set up automatic and manual acceptance checks for every new customer
- [Configuring your Plan-Based Subscription Model](https://help.firmhouse.com/en/articles/3577715-configuring-your-plan-based-subscription-model.md)
- [Configuring Products](https://help.firmhouse.com/en/articles/3577845-configuring-products.md): Learn how to create a product your customers can subscribe to
- [Add contract terms to a product](https://help.firmhouse.com/en/articles/4631656-add-contract-terms-to-a-product.md): How to configure minimum & maximum commitment terms and enable a grace cancellation period for your products
- [Product Prices per Country/Currency](https://help.firmhouse.com/en/articles/9110098-product-prices-per-country-currency.md): We've made it possible for merchants to specify alternative prices for countries.
- [Setting up plans](https://help.firmhouse.com/en/articles/3278043-setting-up-plans.md): Learn how to create a plan and let your customers subscribe to it
- [Add contract terms to a plan](https://help.firmhouse.com/en/articles/4027638-add-contract-terms-to-a-plan.md): How to configure minimum commitment terms and enable a grace cancellation period
- [Let customers manage their subscription](https://help.firmhouse.com/en/articles/4745195-let-customers-manage-their-subscription.md): Learn how your customers can use the self service centre to free up your time spent on customer support
- [Allow existing customers to add products to their subscription](https://help.firmhouse.com/en/articles/5276042-allow-existing-customers-to-add-products-to-their-subscription.md): Learn how to set up your project so that customers can manage their subscription by themselves
- [Add a customer service page to the self service center](https://help.firmhouse.com/en/articles/5463714-add-a-customer-service-page-to-the-self-service-center.md): Learn how to add your contact channels and other information such as FAQ's to the self service center
- [Set up product returns from self service center](https://help.firmhouse.com/en/articles/9077105-set-up-product-returns-from-self-service-center.md): Learn how to allow your customers to self-service their returns.
- [New Add Products Flow in Self Service Center](https://help.firmhouse.com/en/articles/13251978-new-add-products-flow-in-self-service-center.md): Enable new Add Product catalogue flow in Self Service Center
- [Supported Email Overview](https://help.firmhouse.com/en/articles/3248402-supported-email-overview.md)
- [Changing the Sent From and Reply To email addresses for your emails](https://help.firmhouse.com/en/articles/3008902-changing-the-sent-from-and-reply-to-email-addresses-for-your-emails.md): How to change the "from" and "reply to" email addresses displayed in emails sent out automatically by Firmhouse
- [Editing emails sent out to customers](https://help.firmhouse.com/en/articles/2703509-editing-emails-sent-out-to-customers.md): How to edit emails that are sent out to customers for your subscription service in Firmhouse
- [How to setup HTML emails](https://help.firmhouse.com/en/articles/3765525-how-to-setup-html-emails.md): Make the emails that we send to your customers spark with HTML
- [Email template tags](https://help.firmhouse.com/en/articles/3087618-email-template-tags.md): Add dynamic content to personalise the emails that you send to your customers
- [Use Klaviyo to send email notifications to your customers](https://help.firmhouse.com/en/articles/5891035-use-klaviyo-to-send-email-notifications-to-your-customers.md): A step-by-step how to on setting up Klaviyo with Firmhouse
- [Example templates for Klaviyo integration](https://help.firmhouse.com/en/articles/6592769-example-templates-for-klaviyo-integration.md): The following examples can be used as JSON payload for the Klaviyo integration
- [Create Klaviyo flows](https://help.firmhouse.com/en/articles/10485395-create-klaviyo-flows.md): Create the Klaviyo flows needed for your transactional emails to be sent out to customers.
- [Integrating Klaviyo Profiles via Zapier](https://help.firmhouse.com/en/articles/6772169-integrating-klaviyo-profiles-via-zapier.md): Zapier is an automation platform that connects your work apps and helps you do repetitive tasks without you writing code or running servers.
- [List of possible dynamic email \(Liquid\) tags](https://help.firmhouse.com/en/articles/3624941-list-of-possible-dynamic-email-liquid-tags.md): Glossary of all the dynamic fields you can use in email templates
- [Improve email deliverability](https://help.firmhouse.com/en/articles/3879014-improve-email-deliverability.md): Make sure that the mails we send for you are being delivered
- [How to opt out of certain email flows](https://help.firmhouse.com/en/articles/8074110-how-to-opt-out-of-certain-email-flows.md): Guide on how to \(conditionally\) opt out of email flows.
- [Failed or Non-received Emails](https://help.firmhouse.com/en/articles/8756131-failed-or-non-received-emails.md): Sometimes your customers don't receive certain emails that originate from Firmhouse. Find out what could be the reason
- [Subscribers didn't receive their login emails](https://help.firmhouse.com/en/articles/9367901-subscribers-didn-t-receive-their-login-emails.md)
- [How to set up logistics with a 3rd Party](https://help.firmhouse.com/en/articles/3247739-how-to-set-up-logistics-with-a-3rd-party.md)
- [Payment methods per Payment Service Provider](https://help.firmhouse.com/en/articles/8548336-payment-methods-per-payment-service-provider.md): An overview of payment methods Firmhouse supports
- [Using Mollie as Payment Provider](https://help.firmhouse.com/en/articles/10137343-using-mollie-as-payment-provider.md)
- [Using Stripe as Payment Provider](https://help.firmhouse.com/en/articles/9133341-using-stripe-as-payment-provider.md): These Stripe Webhook events need to be enabled to successfully link Stripe to Firmhouse for payment processing
- [Using Adyen as payment provider](https://help.firmhouse.com/en/articles/5658421-using-adyen-as-payment-provider.md): How to set up your Adyen merchant with Firmhouse
- [Using Firmhouse Payments as payment provider](https://help.firmhouse.com/en/articles/4042266-using-firmhouse-payments-as-payment-provider.md): Everything you need to know about using Firmhouse Payments
- [Setting up Adyen PoS terminals](https://help.firmhouse.com/en/articles/6707989-setting-up-adyen-pos-terminals.md)
- [Only ship recurring orders when they are paid](https://help.firmhouse.com/en/articles/10681611-only-ship-recurring-orders-when-they-are-paid.md)
- [Managing tax rates](https://help.firmhouse.com/en/articles/3702680-managing-tax-rates.md): Learn how to create and apply tax rates
- [Setting up B2B 0% reverse VAT](https://help.firmhouse.com/en/articles/8069485-setting-up-b2b-0-reverse-vat.md)
- [Creating, removing, and expiring API access tokens](https://help.firmhouse.com/en/articles/8596862-creating-removing-and-expiring-api-access-tokens.md): Connect to the Firmhouse API for integrating storefronts and backend systems.
- [Integrate with Picqer](https://help.firmhouse.com/en/articles/5557058-integrate-with-picqer.md): Learn how to connect to Picqer so that new orders will get pushed there automatically.
- [Intrum for debt collection](https://help.firmhouse.com/en/articles/6800288-intrum-for-debt-collection.md)
- [Veriff: Identity document verification](https://help.firmhouse.com/en/articles/8594152-veriff-identity-document-verification.md): Instruction on how to setup Veriff within Firmhouse.
- [Self-Service Center login through Shopify](https://help.firmhouse.com/en/articles/9286865-self-service-center-login-through-shopify.md): Learn how your customers can log into their Self-Service Center using their Shopify credentials
- [Use Webhooks](https://help.firmhouse.com/en/articles/8698075-use-webhooks.md): What are Webhooks?
- [Adding, managing, and removing webhooks](https://help.firmhouse.com/en/articles/6796900-adding-managing-and-removing-webhooks.md): Learn how to set up webhooks to communicate with third party applications or your own apps and systems.

## Running your business through Firmhouse

- [Searching for customers](https://help.firmhouse.com/en/articles/10264639-searching-for-customers.md): Using the Customers overview to monitor and find subscriptions
- [Viewing customer details](https://help.firmhouse.com/en/articles/3016606-viewing-customer-details.md): What information you can find on the Customer detail page & how to use it
- [Deleting customer data](https://help.firmhouse.com/en/articles/9740019-deleting-customer-data.md): How to Permanently Delete a Customer's Personal Data
- [Subscription removal](https://help.firmhouse.com/en/articles/9465213-subscription-removal.md): Delete the customer or handle GDPR data removal requests
- [Cancellation Feedback and Prevention Flows](https://help.firmhouse.com/en/articles/12303033-cancellation-feedback-and-prevention-flows.md)
- [Plan-Level Cancellation Strategies](https://help.firmhouse.com/en/articles/13130516-plan-level-cancellation-strategies.md): Control what happens when customers cancel their subscription
- [What to do when customers don't receive your emails?](https://help.firmhouse.com/en/articles/5846396-what-to-do-when-customers-don-t-receive-your-emails.md): If you receive customer support questions about emails not received, check for instance the customer's email address
- [Add or remove products from a customer](https://help.firmhouse.com/en/articles/3988495-add-or-remove-products-from-a-customer.md): Change a customers active products as part of a plan change or if you're selling add-on products
- [Change the active plan of a subscription](https://help.firmhouse.com/en/articles/3802833-change-the-active-plan-of-a-subscription.md): Updating a customer's subscription plan
- [Cancelling a subscription](https://help.firmhouse.com/en/articles/3091962-cancelling-a-subscription.md)
- [Change customer order interval](https://help.firmhouse.com/en/articles/3948542-change-customer-order-interval.md): For order-based subscriptions, it's possible to update the interval when your customer gets the product shipped.
- [Change product prices](https://help.firmhouse.com/en/articles/9515834-change-product-prices.md): How to change the price of a product and what are the effects on subscriptions
- [Recurring charges with iDeal, Bancontact, SOFORT/Klarna](https://help.firmhouse.com/en/articles/6704512-recurring-charges-with-ideal-bancontact-sofort-klarna.md)
- [Two-step Cancellation Flow](https://help.firmhouse.com/en/articles/5723521-two-step-cancellation-flow.md): Ensure product returns & collect payments before cancelling a subscription
- [Issuing refunds](https://help.firmhouse.com/en/articles/4711140-issuing-refunds.md)
- [Giving discounts to your customers](https://help.firmhouse.com/en/articles/4129343-giving-discounts-to-your-customers.md): How to apply discounts and create discount codes
- [Payment and Invoice Date Triggers](https://help.firmhouse.com/en/articles/4103206-payment-and-invoice-date-triggers.md): What triggers a payment date versus an invoice date
- [Invoice payment links](https://help.firmhouse.com/en/articles/3091978-invoice-payment-links.md): When your customer needs to be manually invoiced for outstanding payments
- [Update a customer's payment method](https://help.firmhouse.com/en/articles/3091980-update-a-customer-s-payment-method.md): How can customers update their payment method?
- [Generating a Manual Payment](https://help.firmhouse.com/en/articles/3187206-generating-a-manual-payment.md)
- [Crediting invoices](https://help.firmhouse.com/en/articles/3970700-crediting-invoices.md)
- [Mark Invoices Paid for External Transactions](https://help.firmhouse.com/en/articles/9743899-mark-invoices-paid-for-external-transactions.md): Easily mark invoices as paid for payments made outside the Firmhouse platform.
- [Introducing SSC 1.5: A Fresh Look for Your Store](https://help.firmhouse.com/en/articles/9521483-introducing-ssc-1-5-a-fresh-look-for-your-store.md): Sharing quick product shots of what SSC 1.5 will be like
- [Paying for \(outstanding\) invoices via payment links](https://help.firmhouse.com/en/articles/8473181-paying-for-outstanding-invoices-via-payment-links.md)
- [How different Invoices look to Subscribers in the Self Service Center](https://help.firmhouse.com/en/articles/9368727-how-different-invoices-look-to-subscribers-in-the-self-service-center.md)
- [Changing the quantity of a product](https://help.firmhouse.com/en/articles/6686773-changing-the-quantity-of-a-product.md): Learn how customers can change the quantity of products for their upcoming order
- [Pausing and resuming subscriptions](https://help.firmhouse.com/en/articles/8424742-pausing-and-resuming-subscriptions.md): Pause and resume a subscription on Firmhouse
- [Snoozing and skipping orders](https://help.firmhouse.com/en/articles/10288774-snoozing-and-skipping-orders.md)
- [Referrals \[Alpha\]](https://help.firmhouse.com/en/articles/9179141-referrals-alpha.md): Give your customers the possibility to share a unique discount code with their friends, so that they both benefit.
- [Customize referrals](https://help.firmhouse.com/en/articles/10941812-customize-referrals.md): Add flare to the referral elements in the Self-Service Center
- [Overview of payment dunning options](https://help.firmhouse.com/en/articles/8929624-overview-of-payment-dunning-options.md): An overview of payment dunning options and emails for failed payments
- [What happens when a customer is marked as Non Paying?](https://help.firmhouse.com/en/articles/5954784-what-happens-when-a-customer-is-marked-as-non-paying.md)
- [What happens when a customer's payment fails?!](https://help.firmhouse.com/en/articles/3092046-what-happens-when-a-customer-s-payment-fails.md)
- [Reminding your non-paying customers of their outstanding invoices](https://help.firmhouse.com/en/articles/3495438-reminding-your-non-paying-customers-of-their-outstanding-invoices.md): Learn how to set up an email that automatically reminds your non-paying customers of their outstanding invoices.
- [Disable automatic charging of non-paying customers](https://help.firmhouse.com/en/articles/8069567-disable-automatic-charging-of-non-paying-customers.md)
- [Generating reports of your data](https://help.firmhouse.com/en/articles/8266954-generating-reports-of-your-data.md)
- [Outstanding invoices on date](https://help.firmhouse.com/en/articles/8266899-outstanding-invoices-on-date.md)
- [Outstanding Invoices](https://help.firmhouse.com/en/articles/9113444-outstanding-invoices.md): Generate reports of all outstanding invoices
- [Metrics Dashboard](https://help.firmhouse.com/en/articles/10184001-metrics-dashboard.md): KPIs and Cohort analyses to see how your business performs
- [Introduction to Service Channels](https://help.firmhouse.com/en/articles/9479882-introduction-to-service-channels.md)
- [BCC a Service Channel on every email](https://help.firmhouse.com/en/articles/9482477-bcc-a-service-channel-on-every-email.md)
- [Changing your password in Firmhouse](https://help.firmhouse.com/en/articles/2686751-changing-your-password-in-firmhouse.md)
- [Entering your Two Factor Authentication code](https://help.firmhouse.com/en/articles/2812782-entering-your-two-factor-authentication-code.md): This article shows you how to retrieve your authentication code.
- [Platform offboarding](https://help.firmhouse.com/en/articles/10072231-platform-offboarding.md): Steps to take when removing your project from the Firmhouse platform
- [Checklist: Stopping Your Product or Ending Subscriptions with Firmhouse](https://help.firmhouse.com/en/articles/3878879-checklist-stopping-your-product-or-ending-subscriptions-with-firmhouse.md): What to do when you stop offering via Firmhouse
- [Managing discount codes](https://help.firmhouse.com/en/articles/4713566-managing-discount-codes.md): Allow customers to sign up with a discount
- [Customizing discounts per product](https://help.firmhouse.com/en/articles/6686737-customizing-discounts-per-product.md): Learn how to configure how discounts apply to products
- [Disable discount on initial authorization-only payments](https://help.firmhouse.com/en/articles/5951305-disable-discount-on-initial-authorization-only-payments.md)
- [Set up a Referral program with ReferralCandy](https://help.firmhouse.com/en/articles/12469535-set-up-a-referral-program-with-referralcandy.md)
- [Supported checkout promotions with Shopify Native Checkout](https://help.firmhouse.com/en/articles/12683040-supported-checkout-promotions-with-shopify-native-checkout.md): Discover the promotion options you can leverage at checkout with Shopify Native.
- [Introduction to Asset tracking](https://help.firmhouse.com/en/articles/4290972-introduction-to-asset-tracking.md)
- [Adding, updating and deleting assets](https://help.firmhouse.com/en/articles/4290623-adding-updating-and-deleting-assets.md)
- [Uploading an image for an asset](https://help.firmhouse.com/en/articles/4290745-uploading-an-image-for-an-asset.md)
- [Assigning assets to customers](https://help.firmhouse.com/en/articles/4290663-assigning-assets-to-customers.md)
- [Adding, editing, and deleting custom asset fields](https://help.firmhouse.com/en/articles/4290722-adding-editing-and-deleting-custom-asset-fields.md)
- [Editing the values of custom fields on assets](https://help.firmhouse.com/en/articles/4290720-editing-the-values-of-custom-fields-on-assets.md)
- [How recurring payments and orders work](https://help.firmhouse.com/en/articles/10209218-how-recurring-payments-and-orders-work.md): Everything to know about recurring billing, invoicing and order generation
- [Sending out Track and Trace emails to customers](https://help.firmhouse.com/en/articles/3008318-sending-out-track-and-trace-emails-to-customers.md): How to edit & send out emails containing a shipment's Track & Trace code to customers
- [How to find a customer's Track & Trace code](https://help.firmhouse.com/en/articles/3091961-how-to-find-a-customer-s-track-trace-code.md)
- [Introduction to Returns](https://help.firmhouse.com/en/articles/9134014-introduction-to-returns.md)
- [Remind people to return their product after cancelling](https://help.firmhouse.com/en/articles/3064283-remind-people-to-return-their-product-after-cancelling.md): Send out periodic reminders for customers that haven't returned their device yet.
- [Manage Return Orders](https://help.firmhouse.com/en/articles/10542041-manage-return-orders.md): Learn how to view and edit Returns Orders
- [Manage team members access to your Firmhouse project](https://help.firmhouse.com/en/articles/3008786-manage-team-members-access-to-your-firmhouse-project.md): How to manage team member access to your project.
- [Available user roles](https://help.firmhouse.com/en/articles/6664882-available-user-roles.md)

## Developer Resources

- [Developer Community](https://help.firmhouse.com/en/articles/6800066-developer-community.md)
- [Developer Docs](https://help.firmhouse.com/en/articles/6800087-developer-docs.md)
- [Custom checkout domain using Cloudflare](https://help.firmhouse.com/en/articles/8027887-custom-checkout-domain-using-cloudflare.md): Please note these details when setting up a custom checkout domain using Cloudflare and Rocket Loader
- [Let Your Subscribers Add Products Directly from Shopify!](https://help.firmhouse.com/en/articles/9832134-let-your-subscribers-add-products-directly-from-shopify.md): Embedded widget for your Shopify product pages

## About Firmhouse

- [Manage Firmhouse Account & Billing](https://help.firmhouse.com/en/articles/10618232-manage-firmhouse-account-billing.md)
- [One time products](https://help.firmhouse.com/en/articles/8600647-one-time-products.md)
- [One time e-commerce checkouts \[private beta\]](https://help.firmhouse.com/en/articles/8592106-one-time-e-commerce-checkouts-private-beta.md)
- [Try and buy explained](https://help.firmhouse.com/en/articles/6676185-try-and-buy-explained.md): What is a try and buy sales model and how does it work via Firmhouse.
- [Setting up try and buy](https://help.firmhouse.com/en/articles/6673841-setting-up-try-and-buy.md)
- [Using Pipedream to automate purchase price updates](https://help.firmhouse.com/en/articles/6674065-using-pipedream-to-automate-purchase-price-updates.md)
- [Audit Logs](https://help.firmhouse.com/en/articles/8106071-audit-logs.md)
- [Subprocessors of your Customer Data](https://help.firmhouse.com/en/articles/5877224-subprocessors-of-your-customer-data.md)
- [How we handle payments and fees when using Firmhouse Payments \(powered by Stripe Connect\)](https://help.firmhouse.com/en/articles/4122835-how-we-handle-payments-and-fees-when-using-firmhouse-payments-powered-by-stripe-connect.md)
- [More information on fees and payments](https://help.firmhouse.com/en/articles/4100546-more-information-on-fees-and-payments.md): This article describes how Firmhouse collects payments for all possible service items we offer
- [Firmhouse Service Terms](https://help.firmhouse.com/en/articles/3682656-firmhouse-service-terms.md): This is an overview of all legal terms which might apply when you use our software or services.
- [Overview Of Optional Third-Party Services](https://help.firmhouse.com/en/articles/3682685-overview-of-optional-third-party-services.md): This article provides an overview of all third-party services Firmhouse provides on their platform.