Get help from the Firmhouse Team

What is Firmhouse?

Here for the first time? Take a look at how we can help you run your subscription commerce business.

3 articles in this collection
Written by Bob Jansen

Signing up customers

Learn how to sign up customers and connect to your existing e-commerce.

17 articles in this collection
Written by Michiel Sikkes and Yann Schaub

Setting up your project

Learn about the most important settings for your project and where to find them.

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30 articles in this collection
Written by Michiel Sikkes, Bob Jansen, Yann Schaub and 2 others

Managing customers and their subscriptions

Learn how to access customer details and how to update or cancel subscriptions.

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21 articles in this collection
Written by Yann Schaub, Bob Jansen, Jeroen Roosenboom and 2 others

Orders, fulfilment, and logistics

Learn how how to manage orders and ship products to customers.

4 articles in this collection
Written by Michiel Sikkes and Bob Jansen

Asset tracking

Manage, monitor, and assign physical products to customers. Currently in limited access.

6 articles in this collection
Written by Michiel Sikkes

Login and account questions

Everything you need to know to get started on the Firmhouse platform

2 articles in this collection
Written by Bob Jansen and Yann Schaub

Using with Shopify

6 articles in this collection
Written by Yann Schaub, Jeroen Roosenboom, and Michiel Sikkes

Developer Resources & Integrations

Get started with Firmhouse Integrations!

4 articles in this collection
Written by Jeroen Roosenboom, Joshua Jansen, and Yann Schaub

Legal

This collection contains relevant links to any legal documentation of Firmhouse or its partners

5 articles in this collection
Written by Michiel Sikkes and Bob Jansen