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If you have a large product catalog on Shopify it will be quite some work to manually create and link all these products to their counterpart in Firmhouse.

To prevent a lot of manual work, we offer a Shopify import/synchronization feature. Our Shopify import will use tags and metafields from Shopify to decide how to create or update products in your Firmhouse project.

This article explains how to initiate an import and also how to tag your Shopify products for appropriate creation in Firmhouse.

Prepare for the import

First add the appropriate tags and metafields to the products in Shopify.

Tags are to set on a product to mark it a subscription or one-off product.

Metafields are for more advanced details. Unless anything changes for a product, this has only to be set up once for a product.

See below for the specific plan based projects tags or smart order based projects.

Initiating a product import

Steps:

  1. In your Firmhouse project go to Apps in the sidebar.

  2. Click Configure on the Shopify app.

  3. Scroll down and find the Sync settings and Fields to update sections. The various options are documented below in this article.

  4. Click Sync products.

  5. The import will appear in the overview below.

  6. After the import finished, click show changes to view the records that were updated. The show changes button will not appear if no changes were made.

Choose tags based on your project type

To have the Shopify import pick up products from your Shopify store and import them into Firmhouse, you can use tags. In the following overview you will find a list of tags that you can add on your Shopify products and what they do in Firmhouse.

Within Firmhouse there are two different project types. Make sure you use the correct tags below.

Tags overview for Plan based projects

On the Shopify products add one of the following tags:

FIRMHOUSE_ONE_TIME - The product will be created as a one-time sales product in Firmhouse, taking the price of the Shopify product or variant as price.

FIRMHOUSE_SUBSCRIPTION - The product will be created as monthly/recurring product in Firmhouse. The price is taken from the firmhouse.subscription_price metafield. If the metafield does not exist, the Shopify product or variant's price is used.

If you combine multiple tags on a single Shopify product, then multiple products are created in Firmhouse. This allows you sell a single Shopify products via different sales options in Firmhouse.

Tags overview for Smart order based projects

There are two possible Shopify tag variants that could be used here: "FIRMHOUSE_SHIPMENT_ONE_TIME" and "FIRMHOUSE_SHIPMENT_INTERVAL_<number>_<unit>". These tags will define what shipment settings products have.
In the case of the first tag, it will be shipping once. The second tag is dynamic so customers can put any shipment interval and unit in it. For example, "FIRMHOUSE_SHIPMENT_INTERVAL_2_WEEKS" will set a shipment schedule to every two weeks.

Note that that the <unit> part is always plural (even for 1_WEEKS).
The checkbox for that setting in the UI is "Shipping settings of the product".

Metafields on plan based projects

The firmhouse.subscription_price metafield

For certain tags we look at the firmhouse.subscription_price metafield on your Shopify product or variant to import the price into Firmhouse. So by defining a metafield you can have a different price for your one-time sales products compared to your subscription products.

The metafield we use is firmhouse.subscription_price. This metafield needs to be defined as a Number-type in your Shopify catalog. This metafield is currently only used for products with the FIRMHOUSE_SUBSCRIPTION tag.

Metafields on smart order based projects

To customize the price of synced products, set the metafield "firmhouse.price" on Shopify product variant. In case it was set we'll ignore the Shopify product price field and take the price right from the metafield. This will only work for recurring products.
In the metafield definition "firmhouse" is the namespace, "price" is the name of the key. The value type for the price could be Integer or Decimal.

Sync settings

The following options are available within Firmhouse for the Shopify product sync

General notes:

  • Firmhouse Tags are upper case and the metafields lowercase

  • More info on how to create a metafield in Shopify, see the Shopify helpdesk.

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