Firmhouse

Everything to know about recurring billing, invoicing and order generation

How recurring payments and orders work

How to edit & send out emails containing a shipment's Track & Trace code to customers

Sending out Track and Trace emails to customers

How to find a customer's Track & Trace code

Bob Jansen

Yasen Tomov

Michiel Sikkes

Learn how how to manage orders and ship products to customers.

Orders, fulfilment, and logistics

Introduction to Returns

Send out periodic reminders for customers that haven't returned their device yet.

Remind people to return their product after cancelling

Learn how to view and edit Returns Orders

Manage Return Orders

Return Orders

Find answers and get help from Intercom Support and Community Experts

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