Orders, fulfilment, and logistics

Learn how how to manage orders and ship products to customers.

4 articles in this collection
Written by Bob Jansen and Michiel Sikkes

Remind people to return their product after cancelling

Send out periodic reminders for customers that haven't returned their device yet.

Written by Michiel Sikkes
Updated over a week ago

Sending return labels to customers

How to send return labels for returning products in Firmhouse

Written by Bob Jansen
Updated over a week ago

Sending out Track and Trace emails to customers

How to edit & send out emails containing a shipment's Track & Trace code to customers

Written by Bob Jansen
Updated over a week ago

How to find a customer's Track & Trace code

Written by Bob Jansen
Updated over a week ago