Firmhouse | Help Center
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Managing customers and their subscriptions
Managing customers and their subscriptions
Learn how to access customer details and how to update or cancel subscriptions.
Return orders
Explaining the Customers overview
Finding a customer
Viewing customer details
Monitoring Customer Status
Modifying a customer's subscription
What to do when customers don't receive your emails?
Add or remove products from a customer
Change the active plan of a subscription
Cancelling a subscription
Change customer order interval
Payments and billing
Recurring charges with iDeal, Bancontact, SOFORT/Klarna
What happens when a customer is marked as Non Paying?
Two step cancellation flow
Issuing refunds
Giving discounts to your customers
Payment and Invoice Date Triggers
What happens when a customer's payment fails?!
How to send a link to your customer to pay an invoice directly
Explaining how your customer can update their payment method
Reminding your non-paying customers of their outstanding invoices
Generating a Manual Payment
Crediting invoices
Firmhouse | Help Center
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